Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) form an agreement between you and the operator of CADAII. They apply whenever you visit, register, publish content, operate a store, communicate, submit or receive a shopping request, or use any other CADAII feature. If you do not agree, do not use the service. You must also follow applicable laws and any feature-specific rules shown in CADAII.

2. What CADAII provides

CADAII provides discovery, social, communication, store-building, listing, cart, shopping-request, and order-tracking tools. CADAII generally provides the platform and is not the owner, buyer, seller, manufacturer, inspector, delivery provider, or payment processor for user transactions. Features may vary, be tested, or change over time.

3. Accounts and registration

You must provide accurate, current information, keep it updated, maintain the confidentiality of your credentials, and use only accounts you are authorized to control. You are responsible for activity under your account except to the extent caused by CADAII’s breach of an applicable duty. Notify CADAII promptly if you suspect unauthorized access. You may not impersonate another person, create deceptive accounts, evade restrictions, or transfer an account in a way that misleads users.

4. personal profiles

Registration creates or enables a personal profile used to search, follow stores, communicate, submit shopping requests, and track activity. Profile information must be truthful and appropriate. You control what optional details you publish, but information made public may be viewed, copied, or shared by others. A personal profile does not verify identity, creditworthiness, experience, or trustworthiness.

5. Creating and managing multiple stores

An eligible account may create and manage one or multiple stores. Each store must represent a genuine seller, organization, or activity that the account holder is authorized to operate. Store names, categories, contact details, locations, and descriptions must be accurate. You may not create duplicate, misleading, or disposable stores to manipulate search, ratings, followers, moderation, or other users.

6. Store websites, store URLs, themes, colors, fonts, and widgets

Store owners can customize store websites with themes, colors, fonts, pages, widgets, images, product displays, services, FAQs, testimonials, updates, maps, menus, and contact information. Store URLs remain part of the CADAII service and may be restricted, changed, or reclaimed if they infringe rights, create confusion, violate these Terms, or are technically required. Store owners are responsible for the content they publish and must not post misleading, unlawful, infringing, offensive, unsafe, or prohibited content.

7. Posting ads, listings, products, services, and store content

You may post only items, services, and content you are legally permitted and genuinely prepared to offer. Listings must accurately describe condition, price, quantity, location, material limitations, and other facts a reasonable buyer would need. Do not use false availability, bait pricing, hidden material terms, unrelated keywords, manipulated images, or deceptive claims. You are responsible for applicable taxes, licences, disclosures, warranties, recalls, and consumer obligations.

8. CADAII search engine and public listing visibility

Active listings and public stores may appear in CADAII search, feeds, recommendations, category pages, store websites, or external search engines. Ranking and visibility can depend on relevance, location, category, recency, quality, safety, availability, and technical factors. CADAII does not guarantee placement, traffic, inquiries, followers, or sales and may exclude inactive, unsafe, duplicate, misleading, or non-compliant content.

9. Chat, messages, followers, ratings, reviews, comments, and social features

CADAII may provide chat, messages, followers, ratings, reviews, comments, status posts, and store updates. Users must communicate respectfully and must not harass, threaten, spam, mislead, or abuse other users. Reviews and ratings must reflect genuine experience and may not be bought, traded, fabricated, or manipulated. CADAII may review reports, moderate content, restrict accounts, or remove content when needed.

9A. Activity Feed, Status Updates, and Marketplace Posts

CADAII allows buyers and stores to post status updates, store updates, product announcements, requests, concerns, comments, images, links, and other marketplace content through the Activity Feed. Sellers are responsible for the accuracy of store and product updates they post. Buyers are responsible for the requests, questions, concerns, or other content they post. Approved buyer updates may be shown to store owners when the buyer follows one of their stores, and store updates may be shown to followers or on the store website. Users must not post misleading, unlawful, offensive, harassing, spam, private personal information, or prohibited content. CADAII may moderate, hide, remove, or restrict Activity Feed content when needed.

10. Shopping request cart system

The cart helps a buyer select listings and quantities and send a shopping request to one or multiple stores. A submitted request is an inquiry or proposed local order, not a guaranteed sale, reservation, payment, delivery, or acceptance by a seller. Availability, price, taxes, quantity, timing, and fulfillment must be confirmed directly. A seller may accept, decline, modify, or be unable to fulfill a request, subject to applicable law.

11. Orders I Placed and Orders Received

Orders I Placed lets buyers view their submitted requests and status. Orders Received lets sellers view and update requests sent to their stores. Status labels are organizational tools based on information entered by users; they do not establish that payment, inspection, pickup, delivery, cancellation, refund, or legal performance occurred. Each participant must keep communications and records needed for their transaction.

12. No online credit card payment through CADAII

CADAII provides tools for discovery, communication, store websites, carts, shopping requests, and order tracking. Unless specifically stated otherwise, CADAII does not process online credit card payments, hold funds, guarantee transactions, inspect items, provide delivery, or act as the buyer or seller. Buyers and sellers are responsible for confirming item details, price, quantity, pickup or delivery arrangements, payment method, and safety.

13. Buyer and seller responsibilities

Buyers must review listings, ask questions, inspect items where appropriate, confirm seller identity and authority, and decide whether a transaction is suitable. Sellers must accurately represent items, disclose known material issues, confirm availability, communicate material terms, and fulfill obligations they accept. Both parties must act honestly, retain appropriate records, comply with applicable consumer and marketplace laws, and resolve transaction issues directly with one another.

14. Local pickup and in-person payment responsibility

Buyers and sellers arrange pickup, delivery, and in-person payment directly and at their own discretion. Use good judgment when buying, selling, communicating, or arranging pickup. Review listing details carefully, ask questions, meet in safe public places where appropriate, tell someone about the meeting, and report suspicious content or behaviour. CADAII may review reports and take action, but users remain responsible for their own local transaction decisions.

15. Store owner responsibilities

A store owner is responsible for every store managed through the account, including staff access, public contact information, pages, listings, prices, stock, policies, widgets, messages, order updates, claims, taxes, permits, and legal compliance. Store owners must respond fairly, avoid discriminatory or deceptive conduct, protect buyer information, and remove outdated listings. CADAII tools do not replace professional, tax, legal, safety, or regulatory advice.

16. Business Card Maker use

The Business Card Maker helps store owners create front and back business cards that may include store information, profile information, logos, images, and a QR code linking to the CADAII store website. Users are responsible for ensuring their business card information is accurate and that they have rights to any names, logos, images, or content they use. Users must review downloaded designs before printing or distributing them; CADAII does not guarantee print colour, sizing, availability of a linked store, or fitness for a particular printer.

17. Uploaded images, logos, content, and intellectual property

You retain ownership of content you lawfully own. You may upload only content you created or have permission to use. Do not infringe copyright, trademark, privacy, publicity, contractual, or other rights. If content includes another person, location, business, or branded material, you are responsible for obtaining necessary permission. CADAII branding and software may not be copied, altered, resold, or used to imply endorsement without authorization.

18. User license to CADAII for displaying content

When you submit content, you grant CADAII a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, resize, create technical derivatives of, display, distribute, and transmit that content as reasonably necessary to operate, promote, secure, and improve CADAII. This licence lasts while the content is available and for a reasonable backup, legal, or technical period afterward. You confirm you have the rights needed to grant it.

19. Prohibited content and prohibited listings

These restrictions apply to listings, profiles, store pages, Activity Feed posts, buyer and store updates, comments, messages, images, and other user content. Users may not post, promote, request, sell, or distribute:

• illegal goods or services;
• stolen goods;
• counterfeit goods;
• weapons or dangerous items;
• drugs, controlled substances, or prescription medication;
• adult sexual content or services;
• hate, harassment, threats, or abusive content;
• fraudulent, misleading, or scam listings;
• spam or duplicate listings;
• copyright-infringing images or content;
• private personal information of others;
• unsafe or restricted items; or
• content that violates local laws.

CADAII may apply additional restrictions where safety, law, payment, advertising, or marketplace integrity requires them. The absence of a prohibited item from this list does not make unlawful or unsafe conduct acceptable.

20. Moderation, flags, reports, and removal of content

CADAII may use automated filters and human review to flag words, images, stores, listings, profiles, Activity Feed posts, buyer and seller status updates, comments, messages connected to reports, and other activity. Activity Feed posts can be reported by users and reviewed by administrators. Content may be approved, held for review, rejected, hidden, limited, or removed, including unsafe or offensive updates. CADAII may issue a warning, request information, preserve evidence, refer a matter to authorities, or take no action after review. Reports do not guarantee a particular outcome, and users must not submit knowingly false or retaliatory reports.

21. Account restrictions, suspensions, or termination

CADAII may restrict features, reduce visibility, suspend, or terminate accounts or stores that violate these Terms, create legal or safety risk, misuse other users’ information, evade prior action, remain insecure, or interfere with the service. Immediate action may be taken when reasonably necessary; otherwise, CADAII may provide notice or an opportunity to correct an issue. Users remain responsible for obligations arising before restriction or termination.

22. Third-party links and services

CADAII may contain links or integrations for maps, sign-in, analytics, advertising, social media, external websites, or user-selected payment and communication services. Third parties are independent and governed by their own terms. CADAII does not control their content, availability, security, pricing, or practices. Access them at your discretion and do not treat a link as a guarantee or endorsement.

23. Free use and future paid features

CADAII is free to use for posting ads, creating stores, building store websites, creating business cards, and using available marketplace features. CADAII may introduce paid features, subscriptions, advertising options, premium tools, or fees in the future. If paid features are introduced, users will be informed before being charged.

24. Disclaimers

To the extent permitted by law, CADAII is provided on an “as is” and “as available” basis. CADAII does not guarantee uninterrupted operation, search placement, identity, listing accuracy, item quality, legality, availability, transaction completion, messages, pickup, payment, delivery, ratings, reviews, or user conduct. Users must independently evaluate listings and participants. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

25. Limitation of liability

To the extent permitted by law, CADAII and its operator, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for lost profit, data, goodwill, opportunity, or business arising from the service or a user transaction. Any aggregate liability will be limited to the greater of amounts you paid directly to CADAII for the relevant service during the previous twelve months or CAD $100. These limits do not apply where prohibited by law or to liability that cannot legally be limited.

26. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless CADAII and its operator, personnel, and service providers from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful content, your store or transaction, your infringement of another person’s rights, or your material breach of these Terms. This obligation does not apply to the extent a claim results from CADAII’s own unlawful conduct or negligence where liability cannot be excluded.

27. Changes to the service

CADAII may add, change, test, limit, suspend, or discontinue features, layouts, categories, widgets, storage, URLs, or technical requirements. We will use reasonable efforts to avoid unnecessary disruption and may provide notice when a material change significantly affects active users. CADAII is not required to preserve every feature or configuration indefinitely, but applicable legal obligations and paid-service commitments will be respected.

28. Changes to the Terms

We may revise these Terms to reflect service, business, safety, or legal changes. The updated version will be posted with a revised “Last updated” date, and material changes may also be communicated through the service. Continued use after the effective date means you accept the updated Terms, except where law requires a different form of notice or consent. If you disagree, stop using the affected service.

29. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to mandatory rights and any legally required forum, disputes will be brought before courts of competent jurisdiction in Ontario. Nothing in this section prevents either party from seeking urgent relief or using a consumer process available under applicable law.

30. Contact information

Questions about these Terms, reports of infringement, or legal notices may be directed to the CADAII website operator at legal@cadaii.com. Include enough detail to identify the account, store, listing, or issue, but do not send passwords, full payment-card numbers, or unrelated sensitive information.

Marketplace returns and refunds

CADAII does not operate a platform return or refund program. Buyers and sellers arrange any return or refund directly with one another, subject to applicable law.